Why Companies Are Terrible At Spotting Creative Ideas

Posted by on Dec 11, 2013 in Design | No Comments

An interesting thing happens within companies when it comes to creativity and innovation: some organizations, even those built on those principles, wind up inadvertently stomping it out. Xerox for example, repeatedly tried to discourage their own employee from finishing the first laser printer. Why does this happen? The answer may lie in the way in ...

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Designing Dashboards

Posted by on Dec 5, 2013 in Design | No Comments

The very nature of insurance means that much of my design work deals with large sets of numbers, trends and complex transactions. As a result, much of my essential function is to find ways to make that information easy to understand. The easiest way to do that is through a dashboard. But how much information ...

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Underbid Your Clients

Posted by on Dec 5, 2013 in Design | One Comment

A List Apart published an interesting article about an unorthodox method of securing clients: under-bid them. The example given is that when clients approach you with a $100,000 budget to build a new site, send back an RFP for a $20,000 project. This doesn’t mean that you ask for less than you’re worth, rather you ...

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Making Yourself Redundant

Posted by on Nov 25, 2013 in Design | No Comments

One of the issues that I’ve encountered that causes endless frustration is when the owner of a project has a vested interest in making it fail. That is, they worry that a successful project will make their services irrelevant. There will probably always be people like this and it’s something that we’ll all just have ...

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Smart Transitions In User Experience Design

Posted by on Oct 23, 2013 in Design | No Comments

Smashing Magazine had an excellent article yesterday discussing the power of transitions in user experience. We’ve already discussed how some animations can make an application appear faster and more responsive, but transitions can also improve usability. For example, consider a page that scrolls users to a portion of the page, rather than just jumping there: ...

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How Google Taught Itself Good Design

Posted by on Sep 27, 2013 in Design | No Comments

Many of you might have noticed that Google has undergone something or a radical shift in its design over the last two years. As recently as 2011, the company, though thriving, was known for providing utilitarian, if ugly, products. Even their signature homepage was ugly. Lately, however, the company has been releasing products that aren’t ...

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The Experience = The Product

Posted by on Sep 24, 2013 in Design | No Comments

One of the challenges we’ve encountered and attempted to over-come is the perception that User Experience is something that can be added at the end of a project; something that’s done after everything else has been put in motion and is fine as long as it doesn’t interfere with any of the other decisions. The ...

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How Oyster Tries to Solve Mobile Reading Issues

Posted by on Sep 6, 2013 in Design | No Comments

I came across an article that analyzes some of the design solutions that the App “Oyster” proposes to resolve mobile reading issues. While I disagree that any of them are major, there is certainly some interesting stuff, for example: Showing read progress in a vertical progress bar (not really sure why this is preferable to ...

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Connected UX

Posted by on Aug 27, 2013 in Case Studies, Design | No Comments

A List Apart has an excellent article on the Importance of Integrated Data to perform a Connected UX. It’s definitely worth a read: Aaron Walter, the UX Director at Mailchimp, spent many years struggling with inefficient user research–the team often needed data that they had done before but couldn’t find, or was being recorded by ...

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Is “Dark UX” Ever OK to Use?

Posted by on Aug 6, 2013 in Design | No Comments

A few weeks ago I sent out a link to an article that focused on so-called “Dark UX” patterns–sites designed to deceive users into making a decision that 1) they probably don’t want, 2) benefits the company more than them and 3) is often purposely deceitful or deceptive. However, a new book, Evil By Design, ...

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