Nielson Norman has famous, eight-point grading system for quantifying the UX Maturity of organizations (Part 1 & Part 2). The lowest is Hostility Towards Usability, while the highest is a…
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As a designer—someone who obsessively reads, thinks, and sweats about thoughtful, innovative designs—I’ve come to a realization: designing is the least important part of my job. Because, at heart, I'm not a…
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Over my career, I’ve bounced from in-house designer to hired gun a number of times. And frankly, I wouldn’t have it any other way. In fact, I’d suggest that every…
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As you might remember, I was pretty bullish on the prospects of Apple Music prior to its launch. I specifically called out discoverability as a key feature that would improve…
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As a musician, I have some strong feelings about music, its impact and its consumption. As a professional technology-adict, I have some thoughts about how music works now and where…
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As I mentioned in my last post, technology hasn’t quite figured out how to help make people healthier yet. It seems like everyone is approaching it from one of two…
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After years of helping people save money, meet people, get places, search for things, find things, learn things and just about a million other tasks, technology has recently begun getting…
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I’ve already gone on the record by stating that the Apple Watch is not targeting me as a user. Which is totally fine and in no way a prediction that…
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Lost a bit among the announcement of overhauled MacBook and the Apple Watch, HBO took the stage at the Apple Spring event to detail a stand-alone subscription service (HBO NOW),…
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I’m not going to make a prediction about the success (or failure) of the newly announced Apple Watch. Plenty of far more experienced prognosticators have already published their opinions and there isn’t…
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