Nielson Norman has famous, eight-point grading system for quantifying the UX Maturity of organizations (Part 1 & Part 2). The lowest is Hostility Towards Usability, while the highest is a…
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As a designer—someone who obsessively reads, thinks, and sweats about thoughtful, innovative designs—I’ve come to a realization: designing is the least important part of my job. Because, at heart, I'm not a…
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Over my career, I’ve bounced from in-house designer to hired gun a number of times. And frankly, I wouldn’t have it any other way. In fact, I’d suggest that every…
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