Fixing Music Services–By Making Them Harder

Posted by on Sep 10, 2015 in Design, Strategy | One Comment

As you might remember, I was pretty bullish on the prospects of Apple Music prior to its launch. I specifically called out discoverability as a key feature that would improve not only the way we listened to music, but the way artists created it as well. Obviously, that didn’t happen. Living with Apple Music for ...

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The Real Problem With Wearables

Posted by on Mar 22, 2015 in Design | No Comments

I’ve already gone on the record by stating that the Apple Watch is not targeting me as a user. Which is totally fine and in no way a prediction that it will be a failure. Personally, I think Apple has so consistently delivered hits that many people will give them the benefit of the doubt ...

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UX Design As Leadership

Posted by on Apr 16, 2014 in Design, Strategy | No Comments

Perhaps the greatest obstacle I’ve faced is from organizations who have only a hazy idea of what UX is. Companies who don’t know what it is are often happy to let UX experts drive the process, while in places where the practice is recognized, it’s likely already been deeply ingrained in the project life-cycle. But ...

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A Brief History of Artificial Intelligence

Posted by on Feb 26, 2014 in Design | No Comments

Siri and Google Now have gained a lot of publicity for bringing artificial intelligence into the hands of the general population, but they simply the latest in an extraordinary effort that’s spanned 250 years. The search to figure out how to make a machine that can really understand and interact the way a person does ...

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Study: Design is Good for Business

Posted by on Feb 14, 2014 in Case Studies, Design | No Comments

I came across an article today studying the correlation between good design and good business. In a study of the top 75 publicly traded companies, 15 were identified as being design-led. “Design-led” in this case was defined as having “design had to be embedded within the company’s organizational structure; design leadership had to be present ...

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Should Designers Trust Their Instincts or the Data?

Posted by on Feb 10, 2014 in Design | No Comments

One of the nice things about working in web technology, is that it’s easy to get immediate feedback on whether a design is successful or not. A wealth of data is available to us and can be helpful in identifying design victories and setbacks. But how much should designers trust their gut? When should they ...

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Users Prefer Scrolling to Clicking

Posted by on Jan 24, 2014 in Design | No Comments

Back when we had conversations about the design of eApp, I remember one of Agency’s immovable requirement was that the design should require as little scrolling as possible. In fact, they even pushed for a design that used horizontal scrolling because they were so certain that people disliked scrolling down. All this hand-wringing was misplaced, ...

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2014 Trends: Design Gets Bigger

Posted by on Jan 17, 2014 in Design, News | No Comments

For a while now, we’ve been beating the drum of responsive design: sites aren’t just viewed on desktops anymore; they’re accessed through laptops, tablets, phablets, and smartphones. So far, this has translated to looking at how to make designs look good on increasingly smaller screens. However, something has happened that will open up a new ...

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Building the In-house Design Agency

Posted by on Dec 19, 2013 in Design | No Comments

There’s a really great article today on Boxes and Arrows, discussing the nitty-gritty of running an in-house UX Agency. It goes in-depth to talk about everything from selling the idea to management, allocating costs, keeping team members motivated, to getting buy-in across the company. It’s a really good read and very relevant. Some of the ...

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