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Design

Underbid Your Clients

By December 5, 2013One Comment

A List Apart published an interesting article about an unorthodox method of securing clients: under-bid them. The example given is that when clients approach you with a $100,000 budget to build a new site, send back an RFP for a $20,000 project. This doesn’t mean that you ask for less than you’re worth, rather you approach it as step 1 in a multi-step project.

This approach has a number of values:

  • It reduces the risk for clients–instead of being on the hook for a huge commitment of time and money, there’s opportunity for them to evaluate as they go and increase funds and time as they become more comfortable.
  • It makes your proposal more accurate. Any cost estimates you make at this point will be just that: estimates. It’s better to guess with smaller chunks because when things don’t go as planned, it’s easier to recover. When work takes 15% longer than you estimated, it’s easier to stomach pushing a release by a week instead of 8 months.
  • It forces everyone to focus on what’s really important. Focus is what makes projects and products great.
  • You get something faster.
  • Instead of a long, frustrating process, you get an on-going, scalable relationship. As phases are rolled out, clients can decide whether or not they want to do another round features.

Our process isn’t exactly like an agency, but I think there are some tips that we could definitely use. I particularly like the idea of making clients pick “what’s really important” and focusing on turning out smaller, better products.

Ehren

Author Ehren

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Join the discussion One Comment

  • Its like you read my mind! You appear to know a lot about this, like you wrote the book
    in it or something. I think that you could do with
    some pics to drive the message home a little bit, but other than that, this is magnificent blog.
    A fantastic read. I’ll certainly be back.